"Librarian 2.0 also listens to staff and users when planning, tells the stories of successes and failures, learns from both, celebrates those successes, allows staff time to play and learn, and never stops dreaming about the best library services."
Ultimately it is all about the customer/patron/user/client and that is who we have always concentrated on be we known as Librarian 1.0 or 10.0 or 1000.0. Library 2.0 has given us a different set of tools to use in order to satisfy our customer's educational/recreational/informational needs. By the way Michael Stephens runs his own blog called "Tame the Web" which you can find here. He is also one of the talents behind this video of a day in the life of the St Joseph County Public Library in Indiana - if ever an idea needed to be stolen/plagiarised/adopted this is it.
PS: Recently read a brilliant piece about how a University in Venezuela has combined the best of Library 1.0 and 2.0 to service some very remote customers. Check out the Venezuelan "Bibliomulas" (Book Mules) in this BBC report. A four legged mobile library equipped with a mobile phone, laptop and projector - fair warms the cockles of your heart!!
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